Shipping policy

Shipping Policy

Processing Time 

All orders are processed within 0-2 business days (excluding weekends and holidays). Orders placed after business hours will be processed on the next business day.

Shipping Method and Delivery Time 

We ship orders using trusted carriers such as USPS, UPS, or FedEx. 

“Most U.S. orders arrive within 3–6 business days from the order date. Delivery times may vary depending on location and carrier conditions.”

Shipping Rate: Flat rate shipping of $4.99 on all U.S. orders.

Tracking Information 

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor delivery status.

Shipping Address Accuracy 

Customers are responsible for providing the correct shipping address at checkout. Koollicks Vault is not responsible for delays or losses caused by incorrect or incomplete shipping information.

Shipping Delays 

Delivery times are estimates and may be affected by weather, carrier delays, holidays, or other factors outside of our control.

Damaged or Lost Packages 

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery or expected delivery. We will work with the carrier to resolve the issue.

Contact Information 

If you have any questions regarding shipping, please contact us at:

Email: info@koollicksvault.com 

Mailing Address: 

Koollicks Vault 

2051 W Doral Ct 

Citrus Springs, FL 34434 

United States

We respond within 24–48 business hours.